Senior Client Account Manager (SaaS)

TL;DR

Senior Client Account Manager (SaaS): Growing and expanding strategic customer accounts across Europe through upselling, cross-selling, and consultative relationship management with an accent on pipeline generation, revenue growth, and supply chain technology. Focus on building account strategies, improving forecast reliability with AI-enabled sales tools, and closing complex opportunities across EDI, ERP integration, and supply chain solutions.

Location: Hybrid role based at the office in Birkerød, Denmark, with remote work across EMEA and approximately 20% travel.

Company

Global provider of integrated supply chain connectivity, EDI managed services, ERP integrations, and end-to-end solutions for improving visibility and operational control.

What you will do

• Own and grow a portfolio of existing clients as the primary relationship manager.
• Meet and exceed revenue and bookings targets through account expansion.
• Identify and execute upsell and cross-sell opportunities.
• Build and maintain a pipeline with approximately 2.5x coverage.
• Act as a trusted advisor while strengthening customer satisfaction and long-term relationships.
• Collaborate with delivery, customer success, and internal stakeholders to improve outcomes and processes.

Requirements

• 5+ years of sales or client account management experience.
• Demonstrated success meeting and exceeding revenue targets.
• Strong pipeline generation, account growth, stakeholder management, commercial awareness, and communication skills.
• Ability to work remotely across EMEA while operating from the Birkerød office in Denmark.
• Fluent Danish is mandatory.
• Willingness to travel approximately 20%.

Nice to have

• Experience with SaaS, EDI, ERP, or supply chain solutions.
• Understanding of order-to-cash or procure-to-pay processes.
• Fluent German.
• Experience using AI-enabled sales and prospecting tools.

Culture & Benefits

• High-impact, high-visibility role with substantial autonomy.
• Opportunity to work with global brands and customers across Europe.
• Collaborative and international work environment.
• Strong opportunities for professional and career growth.