Director, Operations Learning Enablement

TL;DR

Director, Operations Learning Enablement (EdTech): Leading the enablement strategy for the Operations Division to bridge product design and operational delivery with an accent on learning process optimization, governance, and scalable workflows. Focus on designing learner-ready assets, implementing LMS governance, and managing cross-functional enablement projects.

Location: Remote (Must be based in the USA)

Salary: $80,000–$130,000

Company

hirify.global is a self-sustaining nonprofit focused on digital assessment delivery and customer engagement to expand educational opportunities for millions of students.

What you will do

• Analyze end-to-end learning delivery processes to standardize workflows and increase operational efficiency.
• Develop SOPs, process documentation, and enablement toolkits for content development and deployment.
• Lead the design and oversight of learning content and systems governance policies, including content lifecycles.
• Collaborate with Product and Program partners to convert complex business processes into learner-ready assets.
• Oversee the planning and execution of cross-functional learning enablement projects from intake to evaluation.
• Monitor training engagement and user feedback to establish impact measurements and inform strategic updates.

Requirements

• 5+ years of experience in learning operations, process management, or program enablement within a matrixed organization.
• Track record in building scalable governance frameworks and optimizing LMS platforms (e.g., LearnUpon).
• Proficiency in Confluence, JIRA, Articulate 360, and PM tools such as Asana, Smartsheet, or MS Project.
• Authorization to work in the United States.
• Ability to travel 4-6 times a year to company offices.
• Curiosity and experience with AI-driven solutions and content authoring tools.

Culture & Benefits

• Competitive, market-based compensation adjusted by location for fairness.
• Flexible work arrangements: fully remote or hybrid options for those near offices.
• Meaningful, mission-driven work environment centered on expanding educational access.
• Transparent approach to compensation and benefits.

Hiring process

• Application review followed by a recruiter phone/video screen.
• Hiring manager interview and a performance exercise.
• Panel interview and final conversation with leadership.
• Reference checks.