Partnership Account Manager (Financial Services)

Location: Onsite in Amsterdam, Jordaan, Netherlands

Salary: €48,800–€73,200 gross per year, with additional compensation elements and variable pay discussed during the recruitment process.

Company

hirify.global is a global commercial payments technology organization providing payment solutions for fuel, general payables, toll, and lodging expenses across more than 80 countries.

What you will do

• Manage day-to-day relationships for assigned customer accounts and ensure service delivery meets contractual expectations.
• Support customer retention by responding to service needs, coordinating issue resolution, and monitoring account activity.
• Analyze account performance, service metrics, and customer feedback to identify improvement opportunities.
• Coordinate with Operations, Billing, legal, compliance, and other internal teams to resolve account issues.
• Prepare account reviews, customer communications, and service summaries for internal and external stakeholders.
• Identify risks, service gaps, and upsell opportunities, escalating issues appropriately.

Requirements

• Experience in account management, partnership management, or a similar client-facing role within financial services.
• Strong interpersonal, communication, and presentation skills, including the ability to lead training sessions and feedback discussions with partners.
• Ability to build relationships and influence stakeholders at all levels.
• Strong problem-solving skills and the ability to analyze complex issues and develop actionable strategies.
• Proactive, results-oriented approach and ability to work in a fast-paced environment.
• Proven ability to collaborate effectively with cross-functional teams.

Culture & Benefits

• Assigned workspace in the Amsterdam, Jordaan office.
• Company-issued equipment and formal, hands-on training.
• Collaborative, close-knit, and flexible working environment.
• Opportunities to develop knowledge across fuel, automotive, payments, and financial technology.
• Career development opportunities and exposure to international teams and projects.

Hiring process

• Offers may be subject to pre-employment screening, including employment references, identity verification, and other checks permitted by local law.
• Additional compensation elements and variable pay, if applicable, are discussed during recruitment.