Partnership Account Manager (Fintech)

TL;DR

Partnership Account Manager (Fintech): Managing partner and customer accounts within a corporate payments business with an accent on service delivery, retention, account performance, and issue resolution. Focus on coordinating complex solutions across legal, compliance, operations, billing, and sales stakeholders while identifying risks, service gaps, and growth opportunities.

Location: Onsite in Amsterdam, Jordaan, at the Amsterdam office

Salary: €48,800–€73,200 gross per year

Company

hirify.global is a global commercial payments technology organization providing solutions for fuel, payables, toll, and lodging expenses across more than 80 countries.

What you will do

• Manage day-to-day relationships for assigned customer and partner accounts.
• Support retention by responding to service needs, coordinating issue resolution, and monitoring account activity.
• Analyze account performance, service metrics, and customer feedback to identify improvements.
• Coordinate with Operations, Billing, Legal, Compliance, and other internal teams to deliver agreed solutions.
• Prepare account reviews, customer communications, and service summaries for internal and external stakeholders.
• Identify risks, service gaps, and upsell opportunities, escalating issues appropriately.

Requirements

• Experience in account management, partnership management, or a similar client-facing role in financial services.
• Strong interpersonal, communication, and presentation skills.
• Ability to build relationships and influence stakeholders at all levels.
• Strong problem-solving skills and the ability to develop actionable strategies for complex issues.
• Ability to lead partner training sessions and feedback discussions.
• Proactive, results-oriented, and effective in fast-paced, cross-functional environments.

Culture & Benefits

• Assigned workspace in the Amsterdam, Jordaan office.
• Company-issued equipment and formal hands-on training.
• Collaborative, close-knit, and flexible working environment.
• Industry exposure across fuel, automotive, payments, and financial technology.
• Career development opportunities and collaboration with international teams and projects.
• Employment offers may be subject to legally compliant pre-employment screening.