Inside Sales Representative (Software)

TL;DR

Inside Sales Representative (Software): Closing new business and managing the JD.com flagship store with an accent on high-velocity deal cycles, CRM pipeline management, and customer-focused product consultations. Focus on qualifying a high volume of leads, communicating value across WeChat, email, phone, and Teams, and supporting growth in the Chinese enterprise software market.

Location: Shanghai, China; hybrid working mode

Company

hirify.global develops platform technology for remote connectivity and software access, helping businesses improve collaboration and digital operations.

What you will do

• Manage inbound leads through the CRM, responding promptly and professionally from initial contact through closing.
• Close new business and support subscriptions through qualified product consultations.
• Operate the JD.com flagship store and manage sales activity across Chinese e-commerce channels.
• Communicate product value through WeChat, email, phone calls, and Teams.
• Collaborate with sales colleagues, team leaders, and technical support to resolve customer needs and secure deals.
• Develop product knowledge and sales skills while contributing to business growth in China.

Requirements

• Experience in inbound sales and a strong customer-focused approach.
• Experience using CRM systems such as Salesforce to manage pipelines and customer data.
• Experience managing JD.com, Tmall, or other Chinese e-commerce platforms.
• Strong communication, listening, reasoning, follow-through, multitasking, and time-management skills.
• Excellent written and verbal English and Mandarin Chinese.
• Positive, adaptable, proactive, and courteous working style.

Nice to have

• Knowledge of BANT or a similar sales qualification methodology.
• Experience in a software or technology company.
• Familiarity with digital marketing and online customer acquisition.
• Understanding of China's enterprise software market.

Culture & Benefits

• Ambitious, self-driven, friendly, and competitive work environment.
• Hybrid working mode with work-from-home flexibility.
• Generous leave entitlements.
• Focus on personal and professional development.
• Agile environment with room for creative ideas.