Account Manager (Shanghai Based, )

TL;DR

Account Manager (Shanghai Based, ) (Academic Publishing): Managing and expanding customer accounts, sales opportunities, and strategic partnerships in China with an accent on consultative selling, territory planning, and academic content solutions. Focus on developing institutional networks, analyzing market opportunities, closing complex deals, and delivering sustainable revenue growth across the academic publishing portfolio.

Location: Based in Shanghai and within commuting distance of the Shui on Plaza office; in-person work with colleagues, customers, or partners is required three days per week or more. The role offers flexibility to work from home or remotely on other days. Candidates must have the right to work in China. Business travel is required, and relocation support is not provided.

Company

hirify.global is a London Stock Exchange-listed academic publishing, business intelligence, knowledge, and events group; Taylor & Francis produces peer-reviewed books and journals.

What you will do

• Achieve and exceed annual territory sales and profitability targets across the academic publishing portfolio.
• Manage and grow relationships with academic libraries, institutions, distributors, funders, government bodies, and other stakeholders in China.
• Identify new customers, partnership opportunities, and growth areas across journals, ebooks, open access, and related products.
• Plan customer visits, conferences, book fairs, promotional activities, and deal-closing initiatives.
• Collaborate with Marketing, Editorial, Credit Control, and Sales Support to coordinate territory coverage and customer solutions.
• Maintain CRM records, analyze products, customers, markets, and competitors, and report on market conditions and opportunities.

Requirements

• 3–5 years of successful account management experience and a proven track record in sales.
• Strong understanding of academic publishing, academic content business models, and academic library markets.
• Experience meeting or exceeding ambitious revenue targets in high-pressure sales environments.
• Strong consultative sales, analytical, communication, stakeholder management, and business development skills.
• Native Mandarin and communicable English proficiency suitable for business operations and stakeholder engagement.
• Willingness to travel within the territory and attend conferences and book fairs; competent use of MS Office and sales tools.

Culture & Benefits

• Flexible balanced working model combining office collaboration with work-from-home flexibility.
• 20 days of annual leave, plus an additional birthday day off.
• 14 days of paid sick leave and four paid volunteering days annually.
• Social insurance, housing fund, supplementary medical insurance, and performance bonus.
• Employee assistance programme with 24/7 well-being support and annual health screening for the employee and spouse.

Hiring process

• Applications are shortlisted on a rolling basis, with interviews conducted alongside the advertising period.
• Applicants may request reasonable adjustments to support participation in the recruitment process.