Enterprise Account Manager, Emerging Markets (SaaS)

TL;DR

Enterprise Account Manager, Emerging Markets (SaaS): Managing and expanding enterprise LATAM customer accounts through adoption, renewals, and strategic upselling with an accent on customer success, account planning, and cross-functional collaboration. Focus on building renewal and expansion pipelines, solving complex customer workflow challenges, and developing market knowledge for a growing international segment.

Location: Remote within the United States; applicants must be authorized to work in the United States on a full-time basis.

Salary: $92,430–$120,185 base pay annually, with potential additional compensation through stock options, bonuses, merit increases, and sales commissions.

Company

hirify.global is a SaaS company providing recruiting and talent acquisition software designed to help organizations improve their hiring processes.

What you will do

• Manage a mixed portfolio of enterprise accounts across emerging markets.
• Support LATAM customers with product adoption, structured hiring practices, and strategic guidance.
• Build account plans and identify expansion and upselling opportunities.
• Maintain accurate renewal and expansion forecasts to achieve quota objectives.
• Develop relationships across customer organizations and serve as an internal advocate for emerging-market insights.
• Collaborate with Sales, Product, Marketing, Legal, Professional Services, Finance, and other teams to improve customer workflows and internal processes.

Requirements

• Proven experience in a customer-facing B2B SaaS role.
• Fluency in English, Brazilian Portuguese, and Spanish is required.
• Experience in enterprise account management or customer success, preferably with renewal responsibility.
• Strong collaboration skills and the ability to work cross-functionally toward shared objectives.
• Current authorization to work full-time in the United States.

Nice to have

• Background and professional network in talent acquisition.
• Experience demonstrating and selling professional services.
• Experience with hirify.global’s product suite.
• Experience with Salesforce, Gong, and Gainsight.

Culture & Benefits

• Remote-first work environment with shared offices in New York City and Ireland and optional coworking spaces.
• Medical, dental, and vision insurance, basic life insurance, mental health resources, and financial wellness benefits.
• Fully paid parental leave, short- and long-term disability coverage, and a 401(k) plan with company match for US-based employees.
• Paid holidays, paid sick leave, and vacation or flexible paid time off depending on employee classification and tenure.
• Performance reviews, actionable feedback, bonus opportunities, employee resource groups, and an inclusive culture.