Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Managing and growing existing customer relationships for an enterprise hiring platform with an accent on retention, expansion, and consultative value delivery. Focus on driving renewals, uncovering new business opportunities within accounts, and aligning product value with client business strategies.

Location: Remote (United States)

Salary: Base $60,000–$65,000; OTE $120,000–$130,000

Company

Leading enterprise hiring platform combining the scale of enterprise software with AI-powered insights to optimize talent acquisition.

What you will do

• Lead the entire contract renewal process, coordinating with marketing, sales management, legal, and technical teams.
• Build and monitor a sales pipeline to consistently achieve retention and growth quotas.
• Conduct comprehensive account reviews to identify client pain points and link them to product solutions.
• Craft value-based proposals and deliver presentations to senior leadership.
• Maintain accurate customer, pipeline, and forecast data.

Requirements

• Must be based in the United States.
• 2+ years of account management or sales experience in Software-as-a-Service (SaaS).
• Proven success in achieving retention, growth, or other sales-focused quotas.
• Strong negotiation skills and the ability to navigate internal customer organizations (Finance, Legal, IT).
• Ability to influence multiple layers of an organization, including Senior Leadership.
• Proficiency with Microsoft Office (PowerPoint, Word, Excel).

Nice to have

• Experience with Salesforce, Clari, Outreach, and Gong.
• Familiarity with the 360-degree selling methodology.
• Experience in the HCM or broader technology industry.

Culture & Benefits

• Comprehensive health and wellness package including medical, dental, and vision.
• 401(k) plan, life insurance, and tuition reimbursement.
• Open vacation policy, sick days, and paid holidays.
• Parental leave, bonding leave, and mindfulness resources.
• Work-life balance initiatives including daily "quiet hours".