Senior Business Development Representative (AI)

TL;DR

Senior Business Development Representative (AI): Driving targeted outbound sales and discovery for an AI-native people operating platform serving hospitality and retail businesses with an accent on personalised outreach, multi-channel prospecting, and stakeholder discovery. Focus on building mid-market and enterprise pipelines, uncovering operational pain points, and progressing opportunities toward full SMB sales cycles and signed contracts.

Location: Hybrid in London, United Kingdom

Company

AI-native people operating platform helping hospitality and retail businesses manage frontline teams through a unified application and AI-powered colleague.

What you will do

• Execute targeted outbound campaigns using qualified lead lists and personalised messaging.
• Run multi-channel outreach across phone, email, and LinkedIn.
• Prioritise prospects and develop clear hypotheses for each outreach sequence.
• Lead value-driven discovery conversations to identify pain points and map stakeholders.
• Progress from supporting outbound sales into owning full SMB sales cycles through contract signing.

Requirements

• 3–4 years of prior commercial experience.
• Strong phone-based sales and cold-calling ability.
• Discovery-first approach with strong questioning, active listening, and value communication skills.
• Fast, confident, structured, coachable, resilient, and positive working style.
• Ownership mindset and ambition to build a long-term sales career.

Culture & Benefits

• Rapid career growth, internal promotion, and meaningful responsibility from the start.
• Honest feedback, active coaching, and autonomy to experiment.
• Opportunity to improve the daily working lives of frontline employees.
• Collaboration with experienced founders and operators.
• Prime London office location, team lunches, Friday bars, sports tournaments, wine tastings, offsites, top-tier equipment, and stocked refreshments.