Account Director (Commercial)

TL;DR

Account Director (Commercial): Driving revenue growth and market expansion for AI-powered customer experience solutions with an accent on consultative selling and strategic account development. Focus on engaging C-level executives, managing complex multi-stakeholder sales cycles, and orchestrating cross-functional teams to deliver measurable business outcomes.

Location: Mexico City, Mexico

Company

hirify.global is a global leader in AI-powered experience orchestration, connecting people, systems, and data to help over 8,000 organizations deliver personalized customer experiences.

What you will do

• Develop and execute a territory plan focused on revenue growth and new-logo acquisition.
• Identify, prospect, and qualify complex commercial opportunities within the assigned territory.
• Position cloud, AI, and automation solutions through value-based and consultative selling.
• Build and maintain trusted relationships with C-level executives and key decision-makers.
• Orchestrate internal cross-functional teams including Solution Consulting, Customer Success, and Partners.
• Manage the full sales cycle from initial discovery through negotiation and closure.

Requirements

• 8+ years of successful B2B sales, business development, or account management experience.
• Significant experience selling technology, SaaS, Cloud, or enterprise software solutions.
• Proven track record of meeting or exceeding revenue and quota targets.
• Experience engaging C-level executives and senior business stakeholders.
• Professional proficiency in English.
• Established relationships with business and technology leaders in the Mexican market is highly preferred.

Nice to have

• Experience selling Customer Experience, CCaaS, CPaaS, or Conversational AI solutions.
• Experience developing opportunities through partners, resellers, and system integrators.
• Background in financial services, retail, or telecommunications industries.

Culture & Benefits

• Flexible-first work culture designed to support work-life balance.
• Opportunities for growth in the AI era through mentorship and leadership development.
• Paid volunteer time and well-being resources.
• Recognized as a Great Place to Work in 17 countries.

Hiring process

• Application review by the Talent Acquisition and hiring team.
• Initial Zoom interview with a Talent Acquisition Partner.
• Interviews with the hiring manager and key team members (maximum of five interviews).