Tenant Services Coordinator (Real Estate)

TL;DR

Tenant Services Coordinator (Real Estate): Managing tenant experiences and administrative operations for commercial properties with an accent on customer service and facility coordination. Focus on streamlining work order systems, coordinating move-in/out processes, and maintaining high occupancy through excellent tenant relations.

Location: Clayton, MO. 100% in-office. Remote work or telecommuting is not an option.

Salary: $20 - $26 per hour

Company

One of the largest private real estate firms in the United States, providing integrated real estate services across various asset types.

What you will do

• Perform administrative tasks including phone handling, file maintenance, and insurance certificate tracking.
• Manage the work order system and coordinate emergency procedures such as fire drills.
• Process and code invoices and prepare monthly tenant billbacks.
• Coordinate tenant move-in/move-out documentation and review Certificates of Insurance (COIs).
• Maintain tenant contact lists and support tenant events and conference center reservations.
• Implement process improvement initiatives to increase efficiency in tenant outreach.

Requirements

• High School Diploma/GED or equivalent experience.
• Up to 2 years of job-related experience.
• Working knowledge of Microsoft Office Suite and basic math skills.
• Strong organizational and communication skills.
• Must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Culture & Benefits

• Comprehensive health coverage including medical, dental, and vision insurance.
• 401(k) retirement savings plan (Traditional and Roth).
• Flexible Time Off (FTO) or vacation benefits and paid sick leave.
• Company-paid holidays and life insurance.
• Access to training programs, mentorship, and an entrepreneurial work environment.