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Social Media & Community Analyst (Mobile Games)
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Описание вакансии
Текст:
TL;DR
Social Media & Community Analyst (Mobile Games): Building and scaling social and community engagement across live games with an accent on player relationships, content moderation, and data-driven measurement. Focus on connecting player feedback with product teams, automating community platforms, coordinating agencies, and proving the business value of organic social actions.
Location: São Paulo, Brazil — Hybrid
Company
is a mobile game developer and publisher with more than 60 titles and offices in Brazil, Argentina, Ireland, and the United States.
What you will do
- Plan and execute social calendars and community initiatives for live games.
- Manage Discord, Meta, TikTok, YouTube, and X, including bots and automations.
- Moderate content, manage player relationships, and maintain the feedback loop with game and product teams.
- Measure social business impact through links, UTM attribution, cohorts, and sentiment analysis.
- Coordinate vendors and agencies, including creative briefings, assets, and collaboration with the internal art team.
- Handle communications and posting while supporting surveys and cross-functional initiatives with UA, Creative, and partner agencies.
Requirements
- Solid experience in social media and/or community management.
- Experience with moderation, relationship-building, crisis management, and stakeholder communication.
- Strategic, creative, and analytical thinking with the ability to connect social activity to business outcomes.
- Strong autonomy, prioritization, communication, and project coordination skills.
- Ability to coordinate vendors and agencies and clearly brief creative work.
Nice to have
- Experience with mobile or live games.
- Proficiency with social listening and measurement tools such as Sprout, Emplifi, or Hootsuite.
- Experience with UGC and influencers.
- English proficiency, as the games’ accounts are global.
Culture & Benefits
- Work in a high-demand environment requiring proactive ownership and precise prioritization.
- Collaborate closely with product, UA, Creative, art, and external agency teams.
- Support initiatives that engage a large mobile gaming community in Latin America.
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