Community Manager

Location: Fully onsite at the Lisbon office, Portugal. Relocation support is available.

Salary: €33,000–€41,000 per year, to be discussed.

Company

hirify.global is a self-funded, family-founded product company creating an AI-powered Personal & Entrepreneurial Resource Planner, with more than 100 million downloads worldwide and offices in Lisbon and San Francisco.

What you will do

• Develop and execute community engagement strategies across forums, social media groups, and user discussion platforms.
• Manage communities, respond to questions, moderate discussions, and maintain a positive and inclusive environment.
• Organize community events, webinars, and Q&A sessions.
• Collaborate with marketing, product, and support teams to improve the user experience.
• Monitor engagement metrics, analyze data, and optimize community strategies.
• Identify and activate brand advocates, ambassadors, and superusers while maintaining community guidelines.

Requirements

• 3+ years of experience in community management, social media management, or customer engagement.
• Experience managing online communities, forums, or social media groups such as Discord, Reddit, Facebook Groups, Slack, or custom platforms.
• Strong written and verbal communication skills with the ability to engage and inspire users.
• Experience with community-building tools, analytics platforms, and community-driven events or initiatives.
• Ability to handle sensitive situations, mediate conflicts, enforce guidelines, and analyze engagement data.
• Experience working in fast-paced digital environments with a user-centric mindset.

Culture & Benefits

• Apple hardware provided for work.
• Annual bonus and top-tier health and life insurance.
• Transportation budget, Coverflex benefits, childcare support, and pension fund.
• Free meals at the hub and Urban Sports Club membership.
• Air Conference for team collaboration and professional growth.
• Inclusive workplace welcoming diverse backgrounds, experiences, and perspectives.

Hiring process

• Applicants must submit their own work without AI-generated assistance.
• Use of AI in application materials, assessments, or interviews results in disqualification.