Community Manager (AI)

Location: Fully onsite at the Lisbon office, Portugal. Relocation support is available.

Salary: €33,000–€41,000 annually, to be discussed.

Company

hirify.global is a self-funded product company founded in Lisbon that develops AI-powered personal and entrepreneurial resource-planning solutions.

What you will do

• Develop and execute community engagement strategies across forums, social media groups, and user discussion platforms.
• Manage and moderate communities, respond to questions, foster positive interactions, and maintain community guidelines.
• Organize community events, webinars, and Q&A sessions.
• Collaborate with marketing, product, and support teams to improve the user experience.
• Monitor engagement metrics and adjust community strategies based on data.
• Identify and activate brand advocates, ambassadors, and superusers while escalating user concerns when needed.

Requirements

• 3+ years of experience in community management, social media management, or customer engagement.
• Experience managing online communities, forums, or social media groups, including platforms such as Discord, Reddit, Facebook Groups, Slack, or custom tools.
• Strong written and verbal communication skills with the ability to engage and inspire users.
• Experience with community-building tools, analytics platforms, and engagement data analysis.
• Ability to handle sensitive situations, mediate conflicts, and enforce community guidelines.
• Experience planning community-driven events or initiatives and working in fast-paced digital environments.

Culture & Benefits

• Apple hardware ecosystem for work.
• Annual bonus, health and life insurance, pension fund, and transportation budget.
• Coverflex benefits package, childcare support, free meals at the hub, and Urban Sports Club membership.
• Air Conference for team collaboration and development.
• Inclusive workplace committed to diversity, equity, and transparency.

Hiring process

• Applicants must submit their own work without AI-generated assistance.
• Use of AI in application materials, assessments, or interviews results in disqualification.