Channel Development Director (SaaS)

TL;DR

Channel Development Director (SaaS): Expanding the partner ecosystem and managing a team of Channel Directors to drive global net new sales and pipeline growth with an accent on strategic partnerships and partner enablement. Focus on developing enablement strategies for technology brokers, negotiating partnership agreements, and scaling customer experience offers.

Location: Must be based in the United States. Fully remote for candidates residing outside a 30-mile radius of a hirify.global office; Hybrid (3 days/week in office) for candidates within a 30-mile radius.

Salary: $105,700 - $245,700 USD

Company

hirify.global is a leading provider of cloud contact center software, bringing cloud innovation to customers worldwide to enhance customer experience.

What you will do

• Manage a team of Channel Directors across 15+ National and Global partners to drive product and service sales.
• Develop business plans for Global Partners to scale services and build a robust partner ecosystem.
• Create enablement strategies to attract and maintain relationships with Technology Solutions Brokers and agents.
• Drive global net new sales results and pipeline development through joint partner management.
• Establish engagement models for ISVs and development partners in alignment with strategic offerings.
• Structure and negotiate partnership agreements that provide incremental value and capabilities.

Requirements

• 10+ years of experience in software sales, partner development, or business development within a cloud-based environment.
• Proven track record of building exponential growth within dynamic teams.
• Strong operational and analytical skills with the ability to provide insights from KPIs.
• Exceptional communication skills, including public speaking and professional writing.
• Bachelor's degree or equivalent relevant work experience.
• Travel required up to 75%.

Nice to have

• Knowledge of Contact Center solutions and/or VoIP.
• Experience with CcaaS or UCaaS and Technology Solutions Brokers.
• Experience managing partnerships with consulting firms or systems integrators for enterprise SaaS.

Culture & Benefits

• 100% company-covered employee health, dental, and vision insurance starting on day one.
• 401k saving plan with employer matching.
• Generous employee stock purchase plan.
• Paid Time Off, company-paid holidays, and 12 weeks of paid parental leave.
• Access to a personalized mental health support platform offering therapy and coaching.