Operations Coordinator (Healthcare)

TL;DR

Operations Coordinator (Healthcare): Coordinating and supporting a nationwide network of residential care and respite partners for the GUIDE dementia care model with an accent on referral workflows, partner relationship management, and operational compliance. Focus on streamlining cross-functional processes, tracking performance metrics, and ensuring high-quality patient-centered care delivery.

Location: Must be based in the United States

Company

hirify.global is a comprehensive specialty care and life sciences company dedicated to redefining care and research for neurodegenerative diseases like Alzheimer's, Parkinson's, and ALS.

What you will do

• Manage daily referral workflows and serve as the primary operational contact for residential care and respite partners.
• Coordinate partner onboarding, credentialing, and compliance documentation to ensure network integrity.
• Track contract renewals, amendments, and expirations to maintain uninterrupted service coverage.
• Collaborate with internal Care Navigation, Finance, and Technical teams to resolve billing and workflow bottlenecks.
• Monitor key operational metrics and prepare performance reports for leadership review.
• Draft and maintain standard operating procedures (SOPs) to improve workflow efficiency and caregiver experience.

Requirements

• Must be based in the United States
• 2–3+ years of experience in operations, healthcare operations, or network administration.
• Proven ability to manage external partner or vendor relationships effectively.
• Strong attention to detail with proficiency in spreadsheets and data tracking tools.
• Ability to work cross-functionally and manage tasks independently in a remote environment.
• No work visa sponsorship available

Nice to have

• Experience with respite care, skilled nursing, or home health services.
• Familiarity with contract coordination and administrative compliance processes.

Culture & Benefits

• Remote-first workplace with home office technology provided.
• Comprehensive healthcare including medical, dental, and vision insurance.
• 401(k) retirement plan with employer matching.
• Generous time off including 15 vacation days, 5 sick days, and paid end-of-year holiday break.
• Access to mental health support, fertility services, and wellness resources.