Billing Supervisor

TL;DR

Billing Supervisor (Billing/Accounts Receivable): Accurate and timely delivery of billing activities across the business, combining transactional invoice processing with oversight of billing operations, stakeholder management, and continuous improvement. Focus on resolving billing discrepancies, ensuring compliance with controls and regulatory requirements, and supporting month-end billing and reporting.

Location: Ipswich, GB

Company

hirify.global provides maritime services including broking, finance, port services, and research for global shipping.

What you will do

• Prepare, review, and process customer invoices within agreed deadlines.
• Verify supporting documentation and contractual information to ensure billing accuracy.
• Check shipbroker recaps and owners’/charterers’ invoices, and raise invoices in GAIN.
• Process invoice amendments, adjustments, and credit notes; investigate and resolve billing discrepancies and queries.
• Support month-end billing activities, reporting, and reconciliation of billing information and financial records.
• Coordinate daily billing activities, provide billing support to colleagues, and cover treasury and credit control functions.

Requirements

• Minimum 3 years’ experience in Billing, Accounts Receivable, Finance Operations, or a similar finance function.
• Strong understanding of invoicing, reconciliations, billing controls, and multi-currency transactions.
• Experience using ERP/finance systems and Excel.
• Excellent organisational, communication, and stakeholder management skills; ability to work accurately under pressure and meet deadlines.
• Understanding of KYC requirements and experience working in a controlled and regulated business environment.

Nice to have

• Previous experience in a Team Lead, Senior Billing, or Supervisory role.
• Experience using Workday or similar finance systems.

Culture & Benefits

• Permanent employment.
• Hands-on role with ownership of billing accuracy, controls, and continuous improvement.
• Collaboration across brokers, operations teams, and finance stakeholders to resolve issues efficiently.
• Compliance-focused environment with audit support and regulatory requirements.

Hiring process

• Application review for relevant billing/AR and finance operations experience.
• Interviews to assess billing process knowledge, stakeholder management, and problem-solving approach.