Sr Manager, Connect (AI)

TL;DR

Sr Manager, Connect (AI): Lead end-to-end delivery and adoption of hirify.global Platform’s Connect Program capabilities for complex, enterprise-wide customer engagements with an accent on executive-level relationship ownership, measurable value realization, and delivery governance. Focus on managing transformational solutions that apply AI and digital tools, coordinating cross-functional workstreams, and driving long-term program maturity and continuous improvement.

Location: Rochester, Minnesota, United States, Remote

Salary: $127,900 - $185,500 / year

Company

hirify.global Platform delivers global healthcare innovation through data networks and transformation programs.

What you will do

• Own executive-level customer relationships from agreement through implementation, onboarding, enablement, stabilization, adoption, and value realization.
• Lead delivery of Connect Program capabilities, tools, services, and solutions for the most complex, high-value customer engagements.
• Develop delivery strategies aligning customer objectives with MCP business priorities and act as escalation point for risks and delivery issues.
• Oversee delivery governance across multiple workstreams and cross-functional teams; monitor portfolio health, delivery quality, and operational performance.
• Coordinate implementation, training, change management, and adoption activities to maximize customer satisfaction, retention, and time-to-value.
• Mentor and coach Delivery Managers, lead continuous improvement of delivery methodologies, governance, tools, and operational standards.

Requirements

• Master’s degree in business, communications, advertising, marketing, technology, health care, or related fields.
• 10+ years of experience with 5+ years of management experience in health care or business.
• Experience implementing transformational solutions using AI and other digital tools.
• Demonstrated ability to work closely with medical professionals and lead in complex, matrixed healthcare organizations.
• Experience managing complex projects and external partners/vendors.
• Excellent oral, written, and presentation communication skills.

Culture & Benefits

• 100% remote schedule (Monday–Friday, business hours) with 10%+ travel.
• Comprehensive benefits including medical, dental, vision, HSA/FSAs, and retirement package.
• Continuing education and advancement opportunities.
• Exempt position; full-time schedule (80 hours/pay period).

Hiring process

• Application review followed by interviews to assess delivery leadership, stakeholder management, and experience with transformational healthcare programs.
• Evaluation of fit for executive-level customer ownership and delivery governance responsibilities.