Sales Support Specialist (AIF/AGA)

Company

hirify.global provides industrial compressed-air solutions used across many industries worldwide.

What you will do

• Receive leads from Technical Sales Representatives (TSRs) and ensure all required information is available to create quotations.
• Review incoming requests for completeness, follow up for missing product/configuration/pricing/milestone/documentation details, and validate scope.
• Create and maintain Opportunities and Sales Quotes in C4C to support accurate pipeline tracking and reporting.
• Prepare quotations using internal pricing tools, configuration systems, and approved templates, then send drafts for TSR review and issue final quotes to customers.
• Update opportunity/quote status in C4C throughout the lifecycle and support TSRs with quote revisions and re-submissions based on customer feedback.
• Monitor inbound lead/request flow for timely turnaround, assist with activity tracking, and support process compliance plus EHS/sustainability/quality standards.

Requirements

• Minimum 3 years of experience in a sales support role.
• Strong knowledge of the C4C system.
• Excellent communication skills in French and English (speaking and writing).
• Proven ability to provide excellent customer service internally and externally.
• Good computer literacy (Outlook, Teams, Word, PowerPoint, Excel).
• Location: based in St-Laurent (QC) and present in the office 3x per week.

Culture & Benefits

• Standard office role with hybrid schedule and required office presence 3x per week.
• Emphasis on diversity and inclusion and equal opportunity employment.
• Compliance with environmental, health & safety, sustainability, recycling, and quality assurance standards.
• Human-led hiring decisions with possible use of internal AI-assisted tools during screening.

Hiring process

• Application review and screening, with human reviewers making final hiring decisions.
• Selected candidates advance through the hiring process and are contacted.

Location: St-Laurent (QC), Canada (office presence 3x per week)