Interim Team Leader (SaaS)

TL;DR

Interim Team Leader (SaaS): Leading the Senior & Enterprise Account Management team for the DACH market with an accent on commercial performance, retention, and strategic platform migrations. Focus on coaching experienced account managers, managing complex C-level relationships, and driving cross-sell initiatives between travel and spend management products.

Location: Must be based in or able to relocate to Barcelona. This is an IRL-first hybrid role requiring in-office presence 3 days per week.

Company

hirify.global is an intelligent platform for travel and spend management, automating manual processes to help businesses and employees work more effectively.

What you will do

• Lead, coach, and develop a team of Senior and Enterprise Account Managers.
• Own team KPIs including retention, revenue growth, and cross-sell targets.
• Manage complex commercial situations, including price negotiations and churn escalations.
• Drive the DACH execution of spend platform migration programs for strategic accounts.
• Represent the voice of Enterprise customers to Product and cross-functional teams.
• Maintain operational excellence in Salesforce and other BI tools for forecasting and prioritization.

Requirements

• German: Native or near-native proficiency required.
• English: Fluent proficiency required.
• Proven experience in people management within Account Management, Customer Success, or Sales.
• Background as a Senior or Enterprise Account Manager with a track record of exceeding targets.
• Confidence engaging with C-level stakeholders in large German-speaking organizations.
• Must be based in or able to relocate to Barcelona.

Nice to have

• Experience with spend management, fintech, or travel tech products.
• Experience leading teams through transitions, restructuring, or leave coverage.
• Familiarity with product migrations or post-merger customer integration.

Culture & Benefits

• Competitive compensation and equity ownership.
• Generous vacation allocation plus public holidays.
• Choice of private healthcare or gym allowance.
• 17 weeks of paid parental leave.
• Access to wellbeing support including therapy and coaching sessions.
• Up to 20 days of Work from Anywhere per year.
• Relocation support provided for eligible candidates.

Hiring process

• Talent Acquisition Interview (30 mins, Virtual).
• Hiring Manager Interview (30 mins, Virtual).
• Assessment Interview (60 mins, In-person).
• Values Interview (30 mins, Virtual).