Associate Director, Strategic Accounts & Retention (AI Workspace Libra)

Location: Alphen aan den Rijn, Netherlands; hybrid setup with office attendance twice a week

Company

hirify.global develops Libra, an AI-powered legal technology platform that helps legal professionals research faster, draft smarter, reduce risk, and improve outcomes.

What you will do

• Lead strategic enterprise growth across the top 50 European law firms and top 100 corporate legal departments.
• Coach senior cross-border Account Executives on complex, multi-country opportunities and develop account-based growth strategies.
• Build executive relationships, lead negotiations, and shape commercial strategy for high-value enterprise agreements.
• Lead three Retention Managers and drive customer adoption, value realization, renewals, churn management, and expansion.
• Oversee e-commerce performance, digital sales channels, conversion optimization, and lead hand-offs across European markets and channel partners.
• Develop seven commercial professionals and present performance, forecasts, and strategic recommendations to executive leadership.

Requirements

• 8+ years of sales leadership experience in enterprise SaaS, legal technology, or professional services.
• Proven success with complex, multi-country enterprise deals and sustainable new-business growth.
• Experience leading sales, retention, or customer success teams.
• Strong executive presence, stakeholder-influence skills, commercial judgment, and a data-driven approach.
• Fluent English required.

Nice to have

• Experience in legal technology or professional services.
• Dutch and/or additional European languages.

Culture & Benefits

• Full-time work week of 36 hours with a commission scheme and personal choice budget.
• Home-office and commuting allowances.
• Flexible hybrid work setup with two office days per week.
• Opportunities for employee development and competency growth.
• Engaged, diverse, and quality-driven working environment.

Hiring process

• Interviews are conducted without AI tools or external prompts and include in-person participation.
• Candidates may be required to appear onsite at a hirify.global office.