обновлено 1 день назад
Corporate Operations Manager (Employee Health & Benefits Insurance)
93 100 - 173 400$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Corporate Operations Manager (Employee Health & Benefits Insurance): Leading the discovery, design, implementation, documentation, and stabilization of processes transitioned to offshore support models with an accent on operational readiness, service quality, and process standardization. Focus on coordinating go-live activities, enabling knowledge transfer, monitoring BAU performance, and driving continuous improvement across onshore and offshore teams.
Location: Fully remote anywhere in the United States
Base salary: $93,100–$173,400 per year, with potential performance-based incentives.
Company
Agency provides business insurance, employee health and benefits, retirement, and private client insurance solutions through local consulting services supported by global resources.
What you will do
- Conduct discovery for work identified for transition to offshore support.
- Design solutions and coordinate implementation, service readiness, go-live, and stabilization activities.
- Partner with business stakeholders, servicing teams, and offshore operations teams.
- Monitor business-as-usual performance, service quality, and process adherence.
- Create standard operating procedures, job aids, and knowledge articles.
- Enable training and knowledge transfer while driving standardization, efficiency, and continuous improvement.
Requirements
- College degree or equivalent education, training, and work-related experience.
- Seven years of experience in the employee benefits and health insurance industry.
- Leadership experience with strong operational leadership and transition management capabilities.
- Highly effective written and verbal communication and facilitation skills.
- Ability to provide strategic input, influence stakeholders at all organizational levels, and prioritize responsibilities with urgency and professionalism.
Nice to have
- Life and Health Insurance License.
- Knowledge of employee health and benefits systems and applications.
Culture & Benefits
- Fully remote work for this role.
- Generous time off, including personal and volunteering time.
- Tuition reimbursement and professional development opportunities.
- Charitable contribution matching and stock purchase opportunities.
- Health and welfare benefits, 401(k) savings, retirement programs, and employee assistance programs.
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