Customer Team Coordinator (BeNeLux & France)

TL;DR

Customer Team Coordinator (Account Management): Coordinating customer outreach and administrative CRM tasks with an accent on customer retention and revenue growth. Focus on managing customer accounts end-to-end, prioritizing outreach activities, and implementing design solutions.

Location: Hybrid (Amsterdam) - Must be based in Amsterdam or within commuting range

Salary: €3000 gross per month (+ 8% holiday allowance and bonus)

Company

Sustainable start-up reinventing the office furniture industry through circular subscription-based solutions.

What you will do

• Assist the Customer Team with functional design changes and customer outreach prioritization.
• Handle administrative tasks within CRM systems and map the customer portfolio.
• Manage customer accounts end-to-end with a focus on retention and increasing revenue per customer.
• Coordinate multiple projects simultaneously and identify improvements in internal workflows.
• Support marketing and event initiatives, project installations, and development initiatives.

Requirements

• Recent graduate with a background in business, law, hospitality, or spatial design.
• Fluency in Dutch and English is a hard requirement.
• Must be already based in Amsterdam or within commuting range.
• Proactive "can-do" mentality and high attention to detail.
• Ability to work in an organized and structured manner to meet deadlines.

Nice to have

• Fluency in French and/or Spanish.
• Interest in office space design and circular business models.
• Prior experience in a client-facing role.

Culture & Benefits

• Competitive junior-level salary with a team-based bonus scheme.
• Access to a modern office in Amsterdam.
• Opportunity to work in a fast-paced, ambitious, and sustainable high-growth start-up.
• Direct responsibility from Day 1 with room for personal and professional development.
• Collaboration with a diverse team of entrepreneurs, designers, and industry experts.