Account Manager (Facility Management)

TL;DR

Account Manager (Facility Management): Managing custodial services and client relationships for built environments with an accent on operational excellence, P&L management, and health and safety compliance. Focus on optimizing service delivery, recruiting talent, and ensuring high client retention through strategic relationship management.

Location: Must be based in Santa Monica, CA, USA

Salary: CAD 72,000 - 76,000 yearly

Company

hirify.global is a publicly listed North American company specializing in the creation and management of built environments.

What you will do

• Provide full oversight of custodial services and leadership to staff teams.
• Maintain strong client relationships and a relationship matrix to ensure high retention.
• Manage profit and loss (P&L) and deliver on key operational objectives.
• Conduct regular workplace inspections to ensure efficiency and compliance with safety regulations.
• Identify, recruit, and evaluate potential candidates to build and grow the team.
• Lead initiatives promoting diversity, equity, and inclusion within the workplace.

Requirements

• Minimum 5 years of operational experience in Integrated Facilities Management, specifically within janitorial and general facilities services.
• Bilingual proficiency in English and Spanish is required.
• Strong understanding of building systems, equipment maintenance, and regulatory compliance.
• Proven ability to attract, develop, and retain employees in a supportive environment.
• Ability to pass a clear criminal record check.

Culture & Benefits

• Opportunities for career advancement within a growing industry leader.
• Culture promoting stability, diversity, inclusion, and work-life balance.
• Strong emphasis on employee recognition and camaraderie.
• Stable employment in a financially strong, publicly listed organization.