Educational Operations Specialist (EdTech)

Location: Remote, Philippines

Company

hirify.global delivers virtual tutoring and student success programs for students, families, educators, and school district partners.

What you will do

• Coordinate virtual tutoring programs from enrollment through completion, including instructor and student schedules.
• Monitor live tutoring sessions for quality, attendance, and operational execution.
• Track student academic progress and identify opportunities for additional support.
• Support students, parents, families, program directors, and education partners through proactive communication and timely issue resolution.
• Conduct progress conferences, review student outcomes, adjust academic plans, and support enrollment renewals.
• Maintain operational records, reporting, data management, compliance, and process improvement initiatives.

Requirements

• Bachelor's degree.
• 2–4 years of experience in education operations, customer success, program coordination, academic services, or a similar operational role.
• Experience working successfully in a remote or virtual environment.
• Excellent written and verbal English communication skills.
• Strong organization, attention to detail, problem-solving, critical thinking, and prioritization skills.
• Proficiency with Microsoft Office, Google Workspace, and cloud-based business applications.

Nice to have

• Experience with K–12 education programs, tutoring organizations, or school districts.
• Experience in scheduling, workforce coordination, or educational operations.
• Experience with CRM, student information systems, or scheduling platforms.
• Bilingual English/Spanish communication skills.

Culture & Benefits

• Fully remote work.
• Paid time off.
• Collaboration with remote teammates, instructors, and school district partners.
• Opportunities to contribute to special projects and operational initiatives.