Senior Product Manager, PBM Member Experience (Healthcare)

Location: New York, NY or Remote

Salary: $146,000–$194,000 per year, depending on geographic location, experience, and qualifications.

Company

Healthcare technology company building a modern mobile experience that connects patients with clinicians, pharmacists, and personalized health guidance while helping improve outcomes and reduce costs.

What you will do

• Own and evolve the vision for the digital pharmacy experience across web and mobile applications.
• Build features for medication search, cost transparency, benefits clarity, personalized reminders, checkout, and prescription tracking.
• Partner with design, engineering, and clinical experts to balance usability with operational and regulatory needs.
• Use experimentation, analytics, and member feedback to improve adoption, satisfaction, and healthcare outcomes.
• Translate member behavior and digital health trends into actionable product roadmaps.
• Lead and mentor an Associate Product Manager.

Requirements

• 4+ years of product management experience, ideally combining consumer product and healthcare expertise.
• Track record of shipping B2C experiences that drive engagement and habit formation.
• Experience with experimentation, behavioral design, and data-driven optimization.
• Strong communication and collaboration skills across engineering, design, and clinical teams.
• Passion for creating intuitive healthcare experiences.

Nice to have

• Background in digital retail pharmacy or PBM member experiences.
• Experience with regulated markets such as Medicare or pharmacy data standards.
• Hands-on exposure to AI-powered product development or prototyping.
• Advanced degree in business, public health, or a technical discipline.

Culture & Benefits

• Work focused on simplifying healthcare and improving medication access and outcomes.
• Values include human-centered work, thoughtful debate, grit, and delighting members.
• Inclusive environment that values diverse perspectives and backgrounds.
• Headquarters in New York City with satellite offices in Denver and Dallas.