Account Manager (Legal)

TL;DR

Account Manager (Legal): Managing and cultivating relationships with law firm accounts across the East Coast with an accent on subscription renewals, expansion, and cross-selling. Focus on driving net retention targets, analyzing product usage KPIs, and collaborating with internal teams to deliver exceptional client service.

Location: Must be based in New York City, NY

Salary: $90,000–$105,000

Company

hirify.global is a leading global provider of credit intelligence, data, and analytics for professionals in finance, consulting, and law.

What you will do

• Manage the full renewal cycle for a book of existing law firm clients.
• Identify and capitalize on expansion opportunities to achieve a net retention target of 120%+.
• Collaborate with customer success teams to ensure an unparalleled client experience.
• Work with product teams to identify and advocate for product enhancements.
• Track and analyze KPIs and product usage to formulate relationship management strategies.
• Travel within the East Coast territory for client meetings as required.

Requirements

• 2+ years of experience in account management or customer-facing roles, specifically with B2B solutions for law firms.
• Proven track record of achieving and exceeding sales or retention targets.
• Strong interpersonal, verbal, and written communication skills.
• Proficiency with Salesforce.
• Exceptional organizational skills and attention to detail.
• Must be based in New York City and willing to travel within the East Coast.

Culture & Benefits

• Competitive health benefits and insurance plans.
• Matched 401k and pension plans.
• Generous parental leave and PTO.
• Gym subsidies and educational reimbursements.
• Inclusive and diverse work environment focused on high performance.