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Текст:
Hirify AI/Оригинал
TL;DR
Account Manager (FinTech): Managing post-sale relationships for a B2B SaaS billing and financial operations platform with an accent on customer adoption, retention, renewals, and account expansion. Focus on navigating finance and Office of the CFO organizations, managing expansion pipelines, and coordinating cross-functional customer outcomes.
Location: United States
Company
hirify.global is a PE-backed software business providing billing, financial operations, subscription management, revenue and expense recognition, and investor-grade SaaS metrics for B2B SaaS companies.
What you will do
Manage strategic customers after implementation, including onboarding, adoption, and long-term success.
Build trusted relationships with finance leaders and executive stakeholders.
Educate customers on using the platform across the quote-to-cash lifecycle.
Identify and lead upsell and cross-sell opportunities within existing accounts.
Manage expansion pipelines, forecasts, renewals, and churn-risk mitigation.
Collaborate with Product, Services, Solution Engineering, and sales leadership teams to improve customer outcomes.
Requirements
At least 2 years of experience in a quota-carrying post-sale sales role focused on retention and expansion.
Experience selling to the FinTech sector.
Knowledge of the Office of the CFO ecosystem and experience with NetSuite, QuickBooks, Sage, or Xero.
Strong organization, time management, written communication, and verbal communication skills.
Confidence, urgency, competitiveness, and comfort working in a rapidly evolving business.
Culture & Benefits
Cross-functional collaboration with Product, Services, Solution Engineering, and sales teams.
Focus on customer advocacy and shaping product roadmap discussions.
Full-time role within a growing software business serving more than 2,000 customers.
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