Administrative Assistant (Healthcare)

TL;DR

Administrative Assistant (Healthcare): Providing administrative support to a psychotherapy practice in California with an accent on data management and client communication. Focus on maintaining internal documentation, tracking KPIs, and handling prospective client consultations.

Location: Remote (Must be based in South Africa or the Philippines)

Salary: $600 - $800 a month

Company

A virtual assistant agency providing professional administrative support to an expanding psychotherapy practice in California.

What you will do

• Update and maintain data within Excel and Google Sheets.
• Transfer and organize information across internal systems.
• Track business KPIs and maintain internal administrative documentation.
• Manage daily operations using Gmail and other cloud-based software.
• Return client enquiries via phone and conduct brief consultation calls with prospective clients.
• Provide operational cover for the existing Administrative Assistant when required.

Requirements

• Previous experience in administrative roles.
• Strong proficiency in Excel and Google Sheets.
• High level of accuracy and attention to detail.
• Professional written and spoken English.
• Confidence in communicating with clients over the phone.
• Ability to handle confidential information with professionalism.

Nice to have

• Experience within healthcare or HIPAA-compliant environments.

Culture & Benefits

• 100% remote work arrangement.
• No activity tracking software used.
• Birthday bonus ($50) and testimonial bonus ($200).
• Collaborative environment focused on inclusivity, respect, and compassion.