Administrative Coordinator (Clinical Quality Administration)

TL;DR

Administrative Coordinator (Clinical Quality Administration): Providing administrative and operational support for Clinical Quality Administration activities with an accent on committee support and credentialing processes. Focus on managing corrective action plans, coordinating investigations, and handling practitioner communications.

Location: Remote (Must be based in the United States)

Salary: $17.84 – $20.00 per hour

Company

hirify.global is a healthcare organization focusing on clinical quality administration and provider management.

What you will do

• Provide administrative support for Clinical Quality Administration (CQA), including committee coordination, credentialing, and appeals.
• Manage preparation, distribution, and transcription of minutes for PRC and QIC meetings.
• Process credentialing decisions, tier appeals, and termination appeal documentation.
• Coordinate Corrective Action Plans (CAP) and support Clinical Services Investigation Team (CSIT) data gathering.
• Prepare and distribute practitioner education and inquiry letters.
• Maintain strict confidentiality of clinical records and committee materials in accordance with policies.

Requirements

• Must be based in the United States.
• High School Diploma required; degree in Health Care or Health Information Management preferred.
• Proficiency with Microsoft Word and Excel.
• Demonstrated English writing proficiency required.
• Ability to maintain professional communication with challenging customers via telephone.

Nice to have

• 2 years of experience in healthcare administrative work.
• Experience in minute taking, project management, or quality management program coordination.
• Knowledge of healthcare and legal terminology.
• Working knowledge of HIPAA, NCQA, and URAC standards.
• Proficiency with Microsoft Access.

Culture & Benefits

• Full remote work arrangement with company-provided technology equipment.
• Equal Opportunity and Affirmative Action employment environment.
• Professional growth opportunities within clinical quality administration.