обновлено 1 день назад
IT Support Engineer (Fintech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Engineer (System Engineering): Providing operational helpdesk technical services and infrastructure support for office-based and remote staff with an accent on Windows 11, Azure, and network connectivity. Focus on resolving hardware/software issues, managing the asset lifecycle, and implementing local IT projects.
Location: Hybrid (Dublin, Ireland)
Company
Global bank corporation provid financial services worldwide.
What you will do
- Provide technical support for Windows 11 and MS Teams to office-based and remote workers.
- Manage support tickets, knowledge base updates, and backlog us ServiceNow.
- Administer the Windows 11 laptop estate via MS Azure and 1st Line Active Directory.
- Handle the onboard and offboard of staff, includ hardware deployment.
- Support local build management systems, includ IOT, CCTV, UPS, and Access Control.
- Collaborate with international IT teams on corporate projects and process improvements.
Requirements
- Bachelor's degree in Information Technology or a related ICT discipline preferred.
- Previous experience work within an IT department.
- Excellent written and spoken English communication skills.
- Knowledge of basic network concepts (TCP/IP, DNS, DHCP).
- Awareness of basic ITIL concepts.
Culture & Benefits
- Hybrid work model with a 35-hour work week.
- 23–28 days of annual leave depend on tenure.
- Defined contribution pension scheme with employer match.
- Annual health insurance allowance of €1,720.
- Discretionary annual bonus.
- Informal work environment focused on personal growth and innovation.
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