VP Sales & Customer Growth (SaaS)

TL;DR

VP Sales & Customer Growth (SaaS): Driving net new customer revenue and Net Revenue Retention (NRR) within a global GTM framework with an accent on strategic deal closing and disciplined account expansion. Focus on optimizing the revenue engine, leading a high-performing commercial team, and aligning product roadmaps with customer needs.

Location: Remote or Hybrid within the United States

Company

hirify.global is a provider of high-performance video infrastructure and streaming technology.

What you will do

• Own and deliver against US revenue targets while maintaining a high-quality, predictable pipeline.
• Actively lead and personally close high-value strategic and complex deals.
• Drive NRR and account growth in close partnership with Customer Success Managers (CSMs).
• Collaborate with Product and Engineering to align market insights with roadmap priorities.
• Lead, coach, and develop a high-performing commercial team within a matrix organization.
• Continuously optimize existing sales processes to improve conversion rates and deal velocity.

Requirements

• Proven track record as a revenue operator with consistent quota attainment.
• Significant experience in a player-coach role and working within a matrix organization.
• Demonstrated success in driving Net Revenue Retention (NRR) through account expansion.
• Must be based in the United States.
• Willingness and ability to travel frequently for face-to-face customer engagement.
• Ability to influence cross-functional teams without direct authority.

Culture & Benefits

• High ownership and visibility with direct impact on top-line growth and customer retention.
• Opportunity to work in a matrix environment with global reach and influence.
• Engagement with a high-performing, cross-functional global team.
• Flexible working arrangements to support unique personal circumstances.