Director of Account Management Mass Market (SaaS)

TL;DR

Director of Account Management Mass Market (SaaS): Overseeing client relationships and contracts for the Government Solutions Business Unit with an accent on strategic stakeholder management and revenue expansion. Focus on building C-suite relationships, driving product adoption, and ensuring long-term market positioning within the mobility and government sectors.

Location: Remote (United States)

Company

hirify.global provides technology solutions for government and transportation sectors.

What you will do

• Lead executive accountability for mass market accounts, aligning the product roadmap with customer objectives.
• Drive revenue growth through renewals, pricing strategies, and identifying expansion opportunities.
• Develop multi-year account plans focusing on retention, risk mitigation, and product adoption.
• Collaborate cross-functionally with Product, Engineering, and Finance to deliver customized solutions.
• Act as the internal voice of the customer to influence product prioritization and investment decisions.
• Resolve high-stakes executive-level issues and manage contractual risks.

Requirements

• 10+ years of experience in mass market account management, enterprise sales, or commercial leadership.
• Experience in mobility, transportation technology, or government services.
• Proven track record of managing complex, multi-year enterprise relationships.
• Must be based in the United States.
• Required to pass an NLETS background check.
• Strong executive presence and ability to influence C-suite stakeholders.

Culture & Benefits

• Culture based on accountability, integrity, and courage.
• Collaborative environment focused on growing and inspiring people.
• Focus on high performance and breakthrough outcomes.
• Emphasis on ethical behavior and professional growth.