Desk Sales Professional (Telecoms)

TL;DR

Desk Sales Professional (Telecoms): Managing and growing a portfolio of mid-market business accounts by proactively selling BT connectivity and collaboration solutions with an accent on relationship building and pipeline management. Focus on identifying upsell/cross-sell opportunities, managing high-volume account bases, and leveraging AI-enabled sales tools to drive revenue.

Location: Must be based in Manchester, New Bailey

Company

Global leader in secure connectivity and collaboration platforms for businesses of all sizes.

What you will do

• Manage a portfolio of approximately 100 mid-market business accounts as the primary point of contact.
• Drive revenue through phone-led proactive selling, identifying upsell and cross-sell opportunities.
• Build trusted relationships with senior decision-makers, including MDs and corporate leaders.
• Own the full sales lifecycle, including forecasting, pipeline management, and closing deals.
• Collaborate with internal billing, back-office, and specialist teams to ensure customer success.
• Utilize CRM systems and AI-enabled tools to optimize customer engagement and sales performance.

Requirements

• Proven experience in desk-based or inside sales.
• Strong background in account management.
• Track record of meeting and exceeding sales targets, revenue goals, and forecasts.
• Proficiency in using CRM systems to manage activity and pipelines.
• Location: Must be based in Manchester, New Bailey

Nice to have

• Experience selling into SMB or Mid-Market customer segments.
• Exposure to telecoms, connectivity, or technology sales.
• Experience managing customer relationships across the full lifecycle.
• Exposure to AI-enabled sales, coaching, or customer insight tools.

Culture & Benefits

• Competitive package featuring a 50% on-target bonus.
• Comprehensive health support, including 24/7 access to an online private GP.
• Inclusive leave policies, including market-leading paid carers leave and equalized parental leave.
• Strong financial benefits with a pension scheme (10% employer contribution) and holiday purchase option.
• Employee discounts on EE and BT mobile and broadband products.