Account Supervisor (Pharma)

TL;DR

Account Supervisor (Pharma): Managing digital brands and omni-channel tactics for pharmaceutical clients with an accent on client relationship management and strategic execution. Focus on overseeing digital deliverables, ensuring regulatory compliance (MRC), and driving brand growth through data-driven insights.

Location: Remote (US)

Salary: $100,000 - $115,000 a year

Company

A health advisory and marketing firm dedicated to improving patient access and ensuring every patient is identified, treated, and supported.

What you will do

• Manage digital brands focusing on websites and full omni-channel tactics.
• Build and sustain strong relationships with key clients based on their business goals.
• Author project briefs and SOWs while documenting all scope requests.
• Partner with leadership to monitor revenue and profit and mitigate project risks.
• Facilitate tactical meetings and lead MRC (Medical/Regulatory/Legal) discussions.
• Mentor and grow junior employees, serving as a dotted-line manager for AE or SAE reports.

Requirements

• 5+ years of experience managing client relationships in an agency environment.
• Pharmaceutical marketing experience is required.
• Background in digital tactics with a strong focus on websites.
• Proven ability to collaborate across functions in a dynamic environment.
• Knowledge of MRC submission processes and Veeva (or similar software).

Nice to have

• Experience managing pharma brand launches in the rare disease sector.

Culture & Benefits

• 401K plan with employer match contribution up to 4%.
• Comprehensive medical, dental, vision, life, and disability insurance.
• 20 vacation days, one personal well-being day, and early Summer Friday finishes.
• Flexible working arrangements, including remote and hybrid options.
• Enhanced maternity, paternity, family leave, and fertility policies.
• Continuous professional development through on-demand training and global mobility.