Senior CRM Project Manager (Automotive)

TL;DR

Senior CRM Project Manager (CRM/Automotive): Leading the delivery of enterprise CRM marketing initiatives for a global automotive client with an accent on cross-functional program management and end-to-end delivery. Focus on coordinating simultaneous multi-channel campaign launches, managing RAID logs, and optimizing operational efficiency.

Location: Detroit, Michigan, United States

Company

hirify.global is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization, marketing automation, and CRM.

What you will do

• Own the lifecycle of multiple CRM workstreams, building integrated project plans and tracking milestones and dependencies.
• Coordinate simultaneous campaign launches across email, SMS, in-app messaging, and personalization initiatives.
• Maintain RAID logs to identify potential roadblocks early and implement practical mitigation plans.
• Serve as the primary delivery lead for client marketing stakeholders, providing executive-ready status updates.
• Champion delivery best practices and drive consistency in documentation and workflow execution to improve efficiency.

Requirements

• 7+ years of Project Management experience.
• 5+ years specifically managing enterprise digital marketing or CRM programs.
• Proven track record of leading complex projects across creative, technology, and data capabilities.
• Deep expertise in project planning and dependency management using both Agile and Waterfall frameworks.
• Bachelor's degree or equivalent professional experience.
• Must be based in Detroit, Michigan, United States

Nice to have

• Industry experience supporting enterprise clients in automotive, retail, or financial services.
• Hands-on experience with Jira, Monday.com, Salesforce Marketing Cloud, Figma, and Miro.
• Solid understanding of CRM lifecycle marketing, audience management, and deployment protocols.

Culture & Benefits

• Opportunity to work within a global network of 30,000+ employees across 150+ offices.
• Collaborative environment at the intersection of strategy, execution, and client management.
• Culture that values connection, belonging, and the power of differences.
• Engagement with a team of 1,000+ technology specialists and consultants from 55+ nationalities.