Account Director (Social Media)

TL;DR

Account Director (Social Media): Leading a team of account managers to deliver world-class social campaigns for high-profile brands with an accent on client relationship management and campaign delivery. Focus on pitching new business, upselling to existing clients, and bridging the gap between clients and internal creative and production teams.

Location: Hybrid (London, UK) - 3 days office / 2 days home

Company

An independent social media agency connecting brands with audiences through pop-culture-driven creative content.

What you will do

• Lead and mentor a team of Account Managers and social executives to deliver high-impact social campaigns.
• Support the growth team in pitching new client programs and delivering professional presentations.
• Act as the primary liaison between clients and internal production, influencer, creative, and strategy teams.
• Direct communication campaigns to ensure client objectives are met and expectations are exceeded.
• Manage day-to-day project delivery, ensuring quality content is delivered on time and within budget.

Requirements

• Proven experience in project delivery, managing timelines, budgets, and briefs with high attention to detail.
• Strong client reporting skills and confidence in presenting to stakeholders.
• Ability to manage and optimize day-to-day budgets effectively.
• Deep knowledge of popular culture and current social media trends.
• Excellent organizational and time management skills.
• Must be based in or able to work in a hybrid setup in London (3 days per week in office).

Nice to have

• Experience working within the travel and hospitality sectors.

Culture & Benefits

• Hybrid working model: 3 days office and 2 days from home.
• 25 days annual leave plus additional Birthday and Wellbeing days off.
• Two weeks "work from anywhere" allowance.
• Comprehensive perks including Private Healthcare, Cycle to Work, and Tech schemes.
• Office benefits: free breakfast, snacks, drinks, and a dog-friendly environment.
• Active team culture with weekly socials, Book Club, and Social Club.