Manager, Client Services (Creator Marketing)

TL;DR

Manager, Client Services (Creator Marketing): Bringing creator-led social campaigns to life from briefing and talent casting through delivery, client servicing, and performance review with an accent on creator partnerships, campaign operations, budgets, and data analysis. Focus on managing complex campaign workflows, developing client relationships, mentoring direct reports, and interpreting large datasets to improve creative and commercial outcomes.

Location: London, Farringdon, UK; hybrid work with two to three office days per week, including Tuesday and Thursday anchor days.

Company

hirify.global is an independent creator and social agency that helps brands use creator partnerships, technology, and cultural insights to build impactful campaigns.

What you will do

• Manage and coordinate end-to-end delivery of creator-led campaigns, ensuring strong client service and operational execution.
• Manage, mentor, and support the career development and goal setting of direct reports.
• Track campaign budgets, timelines, performance, and KPIs, using data to assess results against objectives.
• Manage creator briefings and casting to ensure alignment with brand vision and campaign requirements.
• Develop client relationships, handle objections, and identify new commercial opportunities.
• Coordinate internal and external stakeholders, lead meetings, and bring the right expertise into each campaign workflow.

Requirements

• 4+ years of agency or brand experience, including experience in the creator economy.
• Experience managing a team and supporting career development.
• Strong understanding of the social media advertising ecosystem and creator-led campaigns.
• Advanced Excel and/or Google Sheets skills, with the ability to manage, analyze, interpret, and present large datasets.
• Strong organizational, interpersonal, detail-oriented, problem-solving, and client-handling skills.
• Curious, proactive, collaborative, flexible, and comfortable working in a fast-moving environment.

Nice to have

• Multiple languages.
• Strong appreciation and understanding of creativity.
• Interest in innovations across social media advertising.

Culture & Benefits

• Flexible hybrid work environment focused on collaboration and inclusion.
• Private medical insurance, health cash plan, and private pension scheme.
• 25 days of paid time off, sick days, and a winter break.
• Monthly phone and internet reimbursement plus a new-joiner home office allowance.
• Professional development stipend, volunteer days, social programs, and Calm App subscription.
• Up to 16 weeks of paid maternity and paternity leave.