Associate Director, Clients Teams

TL;DR

Associate Director, Clients Teams (Media/Client Strategy): Lead delivery of innovative, integrated media campaigns for a major finance client across the full campaign lifecycle with an accent on brand planning, strategic account management, and data/tech-driven testing and measurement. Focus on building hypotheses for experiments, driving client forecasting and annual planning, and improving customer journey optimization while ensuring end-to-end client satisfaction and alignment.

Location: London, United Kingdom

Company

hirify.global is WPP’s AI-driven media operating unit combining media, data, and partnerships to deliver creative personalization at scale.

What you will do

• Lead the delivery of innovative campaigns across all media channels from planning through activation and measurement.
• Own brand planning and collaborate closely with the Strategy team to provide a whole-brained perspective for account strategies and work.
• Oversee the testing roadmap by formulating hypotheses for experiments and guiding execution with specialists.
• Drive data, tech, and analytics strategy in partnership with specialists to strengthen planning and measurement.
• Lead client forecasting and annual planning, delivering customer journey optimization opportunities across digital, performance, and commerce.
• Manage client satisfaction end to end, lead meetings and client Q&As, and handle difficult conversations while aligning creative agency delivery.

Requirements

• Experience across brand planning is essential.
• Strong account management and strategic planning skills, with the ability to collaborate closely with a Strategy team.
• Proven ability to lead campaign lifecycle work (planning, activation, measurement) and drive testing/experimentation.
• Right to work in the UK is required for this UK-based role.

Culture & Benefits

• Hybrid approach with teams in the office around four days a week.
• Competitive medical insurance and group retirement plans, plus vision and dental coverage.
• Significant paid time off and preferential partner discounts.
• Employee mental health awareness days and access to global hirify.global/WPP networks for growth and learning.
• In-office events and employee resource groups.

Hiring process

• Interview process includes discussions about flexibility/accommodations if needed.
• Selected candidates are contacted for interviews.