Renewal Account Executive (German Speaker)

TL;DR

Renewal Account Executive (Sales): Managing hirify.global clients and partners with an accent on maintaining renewal rates and identifying upsell opportunities. Focus on negotiating contract renewals, building long-term customer relationships, and maximizing maintenance revenue.

Location: Remote (Bavaria, Germany)

Company

hirify.global is a software company focused on innovation and productivity through its enterprise solutions.

What you will do

• Build and maintain long-term relationships with key customers through proactive outreach.
• Manage the overall contract renewal process to minimize cancellations and maximize revenue.
• Negotiate renewals, manage price increases, and educate clients on the value of support.
• Identify cross-sell and upsell opportunities for additional capacity and refer them to Sales Account Executives.
• Collaborate with internal stakeholders, including Sales, Legal, and Order Management teams.
• Monitor renewal metrics, handle complex escalations, and provide pipeline reporting.

Requirements

• 5+ years of equivalent business experience, with 2+ years in customer relationship management preferred.
• Excellent written and verbal communication skills in German.
• Experience with sales automation systems, preferably Salesforce.com.
• Strong ability to influence and negotiate to meet customer needs.
• Capacity to achieve goals independently with minimal management support.

Culture & Benefits

• Inclusive workplace environment committed to diversity, inclusion, and equity.
• Eligible for commissions in accordance with the company's plan.
• Culture of leveraging AI-powered tools to enhance efficiency and impact.
• Commitment to provide reasonable accommodation for individuals with disabilities.

Hiring process

• The process includes background and reference checks.