Operations Partner & People Lead (Biotech)

TL;DR

Operations Partner & People Lead (Biotech): Managing a team of Operations Partners and providing high-level administrative support to senior leadership with an accent on operational excellence and team development. Focus on driving consistency in business support workflows, coaching team members, and leveraging AI-enabled tools to improve productivity in a fast-paced, regulated environment.

Location: Must be based in Boston (Allston), MA. This is an on-site role.

Salary: $88,500–$164,500

Company

hirify.global, a member of the Roche group, is a pioneer in the biotechnology industry dedicated to discovering and developing transformative medicines for serious diseases.

What you will do

• Manage, coach, and develop a team of Operations Partners to foster a high-performing and collaborative environment.
• Provide high-quality executive and administrative support to senior leaders, including complex calendar management and travel planning.
• Monitor service quality and team capability, addressing gaps and aligning practices with global standards.
• Collaborate with cross-functional partners including Finance, IT, and Legal to ensure operational efficiency.
• Apply AI-enabled tools and digital technologies to improve team productivity and workflow coordination.
• Oversee high-visibility business activities, including leadership meetings, forums, and offsites.

Requirements

• Must be based in Boston, MA and able to work on-site.
• Bachelor’s degree or 10+ years of professional experience.
• 4+ years of experience in executive support, administrative operations, or business support.
• Proven experience in direct people management, including coaching and performance development.
• Experience working in biotech, pharma, healthcare, or a highly regulated industry.
• Strong judgment and ability to handle highly sensitive and confidential information with discretion.

Culture & Benefits

• Competitive salary with discretionary annual bonus eligibility.
• Comprehensive benefits package including health, retirement, and wellness programs.
• Opportunity to work in a global, collaborative environment focused on groundbreaking scientific research.
• Commitment to diversity, equity, and inclusion as a Fortune 100 Best Company to Work For.
• Support for professional development and growth within a large, matrixed organization.