Sales Support Specialist - International

TL;DR

Sales Support Specialist - International (Sales Support): Supporting the effective execution of international sales activity by enabling responsiveness, accuracy, and consistency across customer interactions, sales processes, and commercial operations with an accent on quotation/proposal management, CRM/ERP data integrity, and cross-functional coordination. Focus on delivering accurate customer requests, bids and tenders, and improving sales workflows to enhance customer experience and commercial outcomes.

Company

Global furniture business with a Yorkshire spirit and a focus on sustainability.

What you will do

• Serve as a key point of contact for international customers across the UK, Europe, Middle East, Asia, and Africa, coordinating enquiries and follow-ups.
• Prepare accurate quotations, proposals, presentations, and supporting sales documentation within agreed timelines.
• Support sales opportunity progression by coordinating activities across Sales, Operations, Product, Finance, and Customer Experience teams and tracking key deadlines.
• Maintain accurate customer, opportunity, quotation, and order information in CRM and ERP systems to support reporting and forecasting.
• Support international bids, tenders, and project opportunities by coordinating documentation, requirements, stakeholders, and submission timelines.
• Identify opportunities to improve sales processes and workflows to reduce administrative complexity and increase responsiveness.

Requirements

• Experience in sales support, customer service, commercial administration, project coordination, or a related operational role.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and competing deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Proactive, solutions-oriented approach to problem solving and ability to build effective working relationships with customers and cross-functional stakeholders.
• Strong Microsoft Office skills; experience with CRM and/or ERP systems is desirable.

Culture & Benefits

• Equal opportunity employment with a focus on individuality, diversity, and authenticity.
• Global colleagues and international customer focus.
• Commitment to sustainability and continuous improvement.
• Full-time employment.