Account & Relationship Management Executive (Healthcare Tech)

TL;DR

Account & Relationship Management Executive (Healthcare Tech): Managing and growing a portfolio of strategic healthcare accounts in Queensland with an accent on revenue growth, renewals, and new business acquisition. Focus on building executive-level relationships with government and public healthcare organizations to drive the adoption of clinical technology solutions.

Location: Must be based in Brisbane, Queensland; hybrid/remote options available; requires approximately 50% domestic travel.

Company

hirify.global Health is a global leader in clinical decision support and healthcare technology solutions, providing evidence-based tools like UpToDate and Lexidrug.

What you will do

• Manage the full customer lifecycle, including renewals, upsell opportunities, and new business acquisition.
• Develop and execute strategic account plans for healthcare organizations across Queensland.
• Drive solution-based sales conversations focused on clinical, operational, and strategic outcomes.
• Build strong relationships with clinical leaders, C-suite executives, and government procurement teams.
• Partner with customers to maximize utilization and adoption of clinical technology solutions.
• Collaborate cross-functionally with Customer Success, Marketing, and Product teams.

Requirements

• Bachelor's degree in Business, Healthcare, Life Sciences, Nursing, Pharmacy, or Health Informatics.
• Minimum 5 years of successful B2B sales or account management experience.
• Proven track record of meeting or exceeding sales targets in enterprise or strategic accounts.
• Strong experience working with government, healthcare, or public sector organizations.
• Demonstrated ability to manage complex sales cycles and multiple stakeholders.
• Must be based in Brisbane and available for significant domestic travel (up to 50%).

Nice to have

• Experience selling SaaS, digital health, or clinical decision support software.
• Experience selling to hospitals, universities, and government healthcare agencies.
• Familiarity with clinical workflows and healthcare decision-making.
• Proficiency with Salesforce CRM.

Culture & Benefits

• Access to market-leading healthcare technology products.
• Flexible working arrangements, including "Work from Anywhere" and hybrid options.
• Competitive salary and commission plan.
• Career development and advancement opportunities within a global organization.

Hiring process

• Interviews focused on authenticity; use of AI tools or external prompts is strictly forbidden.
• Process includes in-person interviews; candidates may be required to appear onsite at the office.