Salesforce Administrator (CRM)

TL;DR

Salesforce Administrator (CRM): Providing frontline support and administration for Salesforce.com and related business applications with an accent on user adoption, data quality, and system effectiveness. Focus on managing user requests, performing routine CRM administration, and supporting system enhancements.

Location: Must be within commuting distance of the Cologne or Runcorn offices

Company

hirify.global provides innovative medical devices and software used worldwide to diagnose and treat serious cardiopulmonary and respiratory conditions.

What you will do

• Provide day-to-day support for Salesforce.com users to promote adoption and best practices across the business.
• Perform routine CRM administration and data maintenance to ensure accuracy and integrity.
• Manage account, contact, opportunity, and lead updates, including imports, merges, and hierarchy changes.
• Create and maintain user documentation, training materials, and knowledge resources.
• Support testing, troubleshooting, and validation of Salesforce enhancements and new functionality.
• Collaborate with cross-functional teams to support system enhancements and business initiatives.

Requirements

• 2+ years of hands-on Salesforce experience.
• Experience supporting Sales Cloud, Service Cloud, and marketing-related business processes.
• Familiarity with Salesforce Lightning Experience.
• Strong understanding of CRM systems and data management.
• Willingness to travel internationally up to 30%.
• Must be located within commuting distance of the Cologne or Runcorn offices.