Lead Product Manager (B2B)

TL;DR

Lead Product Manager (B2B): Defining and executing the future of commercial software and digital experiences for fitness operators with an accent on product strategy and the software lifecycle for equipment management. Focus on improving operator NPS, reducing support costs, and balancing user experience with business outcomes through data-driven experiments.

Location: Hybrid in New York, New York

Salary: $215,029—$265,202 USD

Company

hirify.global provides expert instruction and world-class content through innovative hardware and software to create impactful workout experiences.

What you will do

• Develop and execute a comprehensive product strategy for commercial software and digital experiences for gym and health club operators.
• Drive core metrics including operator NPS, 0-90 day issue rates, and reduction of customer support costs.
• Collaborate with cross-functional teams including Engineering, Hardware, Research, Analytics, and Design.
• Conduct deep-dive user research, data analysis, and competitive analysis to identify growth opportunities.
• Manage the full product lifecycle from concept to launch, leveraging AI to build and test prototypes.
• Align leadership on strategic decisions and clearly communicate roadmaps to stakeholders.

Requirements

• 6+ years of Product Management experience.
• At least 2 years of experience building commercial or B2B software experiences.
• Strong quantitative, analytical, and problem-solving skills with a data-driven approach to roadmapping.
• Exceptional communication and stakeholder management skills.
• Ability to work autonomously, build prototypes, and engage directly with customers.
• Must be based in New York, NY for a hybrid work arrangement.

Nice to have

• Experience in the health and fitness industry.
• Experience building integrated hardware and software solutions.
• Experience with consumer subscription models and growth-driving features.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• Generous paid time off and up to 18 weeks of paid parental leave.
• Financial perks including 401k, ESPP, tuition reimbursement, and student loan paydown plans.
• Access to mental health services and fertility/adoption support.
• Free access to hirify.global Digital App and apparel/product discounts.
• Commuter benefits and Citi Bike discounts.