Inside Sales Representative

TL;DR

Inside Sales Representative (Sales): Managing internal sales processes and customer orders within the materials sector with an accent on customer relationship management and order fulfillment. Focus on optimizing sales workflows, coordinating with internal departments, and ensuring high levels of client satisfaction.

Location: Northwood, Ohio, USA

Company

One of the world’s biggest industrial companies specializing in materials and engineering.

What you will do

• Manage inside sales activities and oversee customer accounts.
• Process customer orders and ensure accurate delivery timelines.
• Collaborate with functional departments to align product availability with customer needs.
• Maintain and strengthen professional relationships with clients to drive business growth.
• Operate within a no-blame culture to implement and try out new sales solutions.

Requirements

• Must be based in or authorized to work in Northwood, Ohio, USA.
• Experience in inside sales, account management, or a similar customer-facing role.
• Strong communication skills and a professional approach to client interaction.
• Ability to coordinate effectively across different internal business units.

Culture & Benefits

• Comprehensive health and wellness programs with high safety standards.
• Various financial models for pension and retirement support.
• Dedicated training and education programs for professional and personal development.
• Guaranteed regular working hours to support a healthy work-life balance.
• Paid vacation, sick leave, and personal days.
• Open and tolerant work culture promoting diversity and inclusion.

Hiring process

• Online application followed by a recruiter screening and potential telephone interview.
• Review of qualifications by the functional specialist department.
• Personal interview (conducted via video or in-person) with HR and the hiring department.
• Contractual detail agreement and formal offer.