Senior Operations Coordinator (Business Operations)

Senior Operations Coordinator. Fluent English

Company

Motheretreat

Salary

от 1200 до 1500 $

Conditions

Требования

Менеджер проекта Middle Английский язык Управление проектами Управление людьми Ведение переговоров Оптимизация бизнес-процессов Поддержка клиентов Обслуживание клиентов

Условия

Можно удалённо MotherRetreat is a premium doula agency serving families across South Florida during pregnancy, birth, and the postpartum period. We are looking for a highly organized, detail-oriented, and proactive Business Operations Coordinator who can manage multiple priorities, maintain operational accuracy, and help keep a fast-growing company running smoothly. We are looking for someone who takes ownership, follows through, and can manage multiple moving parts without constant supervision. Who is focusing on delivering results. Responsibilities:

• Client communication and follow-up. You must be able to fluently speak with clients and doulas over the phone in English!
• Sending contracts and invoices
• Tracking payments and client documentation
• CRM management and task tracking
• Scheduling and coordinating doulas
• Managing operational deadlines and priorities
• Supporting day-to-day business operations
• Escalating urgent situations when necessary
• Maintaining accurate records and updates across systems and more

What We Are Looking For:

• Exceptional organization and attention to detail
• Independent learning and work according to protocols
• Strong follow-through and accountability
• Ability to manage multiple tasks simultaneously without losing accuracy
• Professional written communication skills
• Ability to prioritize effectively and work independently
• Critical thinking and problem-solving skills
• Proficiency with Google Workspace, Microsoft Office, different AI, and online platforms
• fluent english
• bank account not under sanctions
• Fast execution and strong sense of urgency

Performance Expectations:

• Hot lead response time: under 5–10 minutes
• Contracts sent after client approval: within 1 hour
• No missed critical tasks or deadlines
• Accurate CRM and task management
• Consistent communication and follow-through

What We Offer:

• Fixed compensation: $1200/month plus KPI $300
• Remote position 8am- 5pm eastern time (minor charges could be discussed)
• Opportunity for professional growth and increased responsibility
• Dynamic, fast-paced work environment
• Long-term career development opportunities

Along with your resume, please submit a short cover letter explaining why we should hire you for this position.

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