Key Account Manager (Hospitality)

TL;DR

Key Account Manager (Hospitality): Acquiring high-potential independent restaurants and strategic accounts in the Chinese sector across the UK with an accent on new business development and pipeline management. Focus on prospecting, conducting in-person product demos, and closing deals within the Asian hospitality community.

Location: London, United Kingdom (Field-based)

Company

TheFork (part of the hirify.global Group) is a leading restaurant booking platform in Europe connecting diners with favorite restaurants across 11 countries.

What you will do

• Prospect and acquire new Chinese and Asian restaurants in key UK locations.
• Generate a self-sustained pipeline through cold calls, walk-ins, referrals, and networking.
• Conduct in-person meetings and product demonstrations to present B2B and B2C value propositions.
• Manage the full sales cycle from initial contact through negotiation to closing.
• Collaborate with the wider sales team by sharing market insights on the Asian restaurant segment.

Requirements

• Fluent in Mandarin and English (both spoken and written).
• 4+ years of experience in B2B sales, field sales, hospitality tech, or food service.
• Proven ability to prospect, manage a pipeline, and close deals independently.
• Strong commercial mindset with the ability to influence and negotiate effectively.
• Resilience and a proactive attitude in a target-driven environment.
• Must be based in or be able to work in London, UK.

Nice to have

• Previous experience selling to Asian-owned businesses.
• Existing local network within the Chinese or wider Asian hospitality community.
• Confidence using Google Workspace and experience with CRM tools.
• Genuine passion for food culture, hospitality, and digital marketplace platforms.

Culture & Benefits

• Competitive fixed salary with uncapped commission and a permanent contract.
• Inclusive multicultural environment with international teams across Europe.
• Comprehensive health, life, and disability insurance.
• Lifestyle benefits to reimburse expenses for leisure, family support, and travel.
• Paid parental and caregiver leave (12 weeks fully paid).
• Continuous learning programs and free access to the Calm app for mental health.