Senior Manager, Workforce Management & People Insight (HR)

TL;DR

Senior Manager, Workforce Management & People Insight (HR): Setting the strategic direction and delivery of workforce planning and people insight across Networks, Corporate Units and Digital with an accent on data-driven decision-making and financial modelling. Focus on evolving workforce forecasting, scenario planning, and integrating AI-enabled automated approaches.

Location: Hybrid (3 days office, 2 days home). Must be based in London, Birmingham, or Bristol, UK

Company

hirify.global is the UK's leading communications group and the holding company behind recognized brands including BT, EE, Openreach, and Plusnet.

What you will do

• Own and evolve the Workforce Management and People Insight strategy, defining maturity roadmaps and future capability needs.
• Lead the development and execution of Medium Term Planning (MTP) aligned with business and financial cycles.
• Act as the functional authority for workforce data and analytics, providing strategic advice and advanced modelling to senior leaders.
• Drive workforce transformation by evolving forecasting, scenario planning, and adopting AI-enabled automated approaches.
• Deliver strategic workforce insight and cost modelling to inform organization design and capacity decisions.
• Lead and develop high-performing teams, driving engagement and embedding data-driven decision-making.

Requirements

• Expertise in workforce forecasting and operational planning within complex organizations.
• Strong commercial and financial leadership with advanced cost modelling and decision support capability.
• Advanced data analysis, modelling, and storytelling skills to translate complex datasets into executive insight.
• Proven ability to influence and advise senior leaders across multi-unit environments.
• Must be based in or able to commute to London, Birmingham, or Bristol.

Nice to have

• Expertise in Strategic Workforce Planning, including skills, capacity, and location planning.
• Experience shaping workforce and people systems and influencing investment decisions.
• Track record of inclusive leadership and developing talent.

Culture & Benefits

• Hybrid working model (three days in office, two days from home).
• Comprehensive package including a company car scheme or cash alternative.
• 15% on-target annual bonus and a market-leading pension scheme.
• Private healthcare for employees and their families, including 24/7 online GP access.
• Generous leave policies, including equalised maternity/paternity/adoption leave and paid carers leave.