Senior Engineering Manager, CRM (Salesforce)

Location: McKinney, Texas; 4 days per week onsite at the McKinney Corporate Office

Company

hirify.global operates a business-critical Salesforce CRM platform supporting sales and service operations.

What you will do

• Lead, manage, coach, and develop Salesforce administrators, developers, and analysts.
• Own delivery planning, execution, capacity management, resourcing, and on-time quality releases.
• Run Salesforce operations, including incident, change, release management, platform support, and SLAs.
• Lead the roadmap for AI-driven sales enablement and customer intelligence capabilities.
• Partner with the Product Owner, Principal Architect, Solutions Architect, and business stakeholders on priorities, governance, and technical direction.
• Drive improvements in delivery practices, tooling, team capability, and operational excellence.

Requirements

• Onsite availability in the McKinney, Texas corporate office 4 days per week is required.
• Experience leading delivery and operations for a business-critical Salesforce platform.
• At least 7 years of technology delivery or operations experience, including 3+ years managing teams.
• 5–7 years of product ownership or product management experience with hands-on CRM or Salesforce work.
• Experience with Salesforce Sales Cloud, Service Cloud, CI/CD, Gearset or DevOps Center, and ITSM tools such as Jira or ServiceNow.
• Bachelor’s degree in Computer Science, Business, Engineering, or a related field.

Nice to have

• Salesforce Administrator, Platform Developer I, or Platform App Builder certifications.
• Experience with AI or copilot platforms, ITSM, DevOps, and platform reliability practices.
• Certified Scrum Product Owner, Professional Scrum Master, or Certified ScrumMaster certification.
• Experience in distribution, manufacturing, or B2B sales environments.
• Advanced degree such as an MBA or relevant master’s degree.

Culture & Benefits

• Competitive weekly or bi-weekly pay and discretionary bonuses.
• 401(k) with company match and Employee Stock Purchase Plan.
• Paid vacation, sick, volunteer, holiday, birthday, and floating leave.
• Medical, dental, vision, flexible spending accounts, company-paid life insurance, and short-term disability coverage.
• Travel is expected to be less than 15% for conferences and team meetings.