Renewal Account Manager (Cybersecurity)

TL;DR

Renewal Account Manager (Cybersecurity): Managing the renewal process for existing enterprise customers to ensure satisfaction and revenue retention with an accent on forecasting and relationship management. Focus on driving qualification and quoting processes, coordinating internal resources, and maintaining high renewal rates.

Location: Hybrid (Sunnyvale, CA; Draper, UT; or Boston, MA) or Remote (US)

Base Pay: $20.14 – $37.07 per hour

Company

hirify.global is a global leader in human- and agent-centric cybersecurity, protecting data and AI agents across email, cloud, and collaboration tools.

What you will do

• Drive the qualification, quoting, and Salesforce processes to successfully close renewals.
• Accurately forecast daily, monthly, and quarterly renewal business using Salesforce and Clari.
• Meet or exceed customer renewal revenue quotas.
• Establish and maintain strong executive-level relationships with enterprise customers.
• Proactively identify and resolve customer issues by coordinating internal hirify.global resources.
• Maintain accurate account information and research customer organizational structures.

Requirements

• 4+ years of successful experience in account management, business development, or renewal sales.
• Proficiency with Salesforce.com and Microsoft Office (specifically Excel).
• Strong written and verbal communication skills to articulate the value proposition.
• Ability to manage multiple priorities and coordinate internal resources for complex sales strategies.
• Must be based in the United States.

Nice to have

• Bachelor's degree or equivalent experience.
• Experience selling to IT departments, IT management, and Legal organizations.

Culture & Benefits

• Comprehensive benefits package and competitive compensation.
• Flexible work environment, including a three-week "Work from Anywhere" option.
• Annual wellness and community outreach days (two paid Wellbeing and two paid Volunteer days).
• Global collaboration and networking opportunities.
• Continuous recognition for individual contributions.